Privacy Policy

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Effective Date: May 24, 2025

Welcome to XNow.rest, a service provided by TechMasWorld Infotech Pvt. Ltd. We are committed to protecting your privacy and ensuring your personal data is handled securely and transparently.

1. Information We Collect

a. Personal Information

We may collect the following personal data:

  • Full name, email, mobile number

  • Restaurant/business name and address

  • Login credentials

  • Billing and payment-related details

b. Usage & Order Information

  • Order history and transaction data

  • Device and browser information (IP address, OS, etc.)

  • Time spent, pages visited, and clicks on our platform

c. Cookies & Tracking

We use cookies and similar technologies to:

  • Maintain your login session

  • Analyze platform usage

  • Provide personalized experience

2. How We Use Your Information

We use your data for:

  • Account creation and authentication

  • Order management, QR menu generation, and POS services

  • Payment processing and invoicing

  • Notifications via WhatsApp, SMS, or email

  • Improving features, functionality, and user experience

  • Customer support and service updates

  • Legal compliance and fraud prevention

3. Third-Party Integrations & Sharing

We do not sell your personal data. However, we share it with trusted third parties to operate our platform, such as:

  • Payment Gateways:
    Razorpay, PhonePe, Paytm, etc., for secure transaction processing.

  • Messaging APIs:
    WhatsApp, Twilio, for order and alert notifications.

  • Cloud Infrastructure Providers:
    Such as Amazon AWS or equivalent for secure file and data storage.

  • Analytics & Monitoring Tools:
    Google Analytics, Facebook Pixel (for performance and insights).

4. Data Security

We implement industry-standard security measures:

  • SSL encryption across the platform

  • Access controls with user roles

  • Routine backups and data integrity checks

While we follow best practices, no system is completely secure.

5. Your Rights

You have the right to:

  • View, update, or delete your data

  • Opt-out of marketing messages

  • Withdraw consent at any time

To exercise any of these rights, contact us at contact@masworld.in

6. External Links

We may link to third-party websites or apps. Their privacy policies apply separately. We are not responsible for external content or policies.

7. Children’s Data

Our platform is not designed for children under 13. We do not knowingly collect information from children.

8. Policy Changes

We may update this policy occasionally. Any changes will be posted here with the updated date.

9. Contact Us

TechMasWorld Infotech Pvt. Ltd.
📍 605, Trimurti Apartment, Sagaon, Manpada, Dombivli East
📧 Email: contact@masworld.in
📞 Phone: +91 9867909060